A: We value every corporate inquiry. Our standard cooperation process is designed for efficiency:

1. Consultation: Contact us via the form, email, or phone. A dedicated account manager will connect to understand your needs (volume, specifications, use case, etc.).

2. Proposal & Quotation: We will prepare a customized product solution and a competitive commercial quote based on your requirements.

3. Contract Signing: Upon mutual agreement of terms, we will sign a formal procurement contract.

4. Payment & Production: We begin production or allocate stock after receiving the advance payment as per the contract.

5. Logistics & Delivery: We ship the goods securely to your designated location through reliable logistics partners.

6. After-Sales Support: We provide ongoing technical and售后 support to ensure a seamless partnership.

Yes, we provide attractive tiered pricing for volume purchases. The specific discount structure and Minimum Order Quantity (MOQ) depend on the product model and season. Please contact our sales team for a customized quotation.

Absolutely. We have strong R&D and manufacturing capabilities for professional OEM (Original Equipment Manufacturing) and ODM (Original Design Manufacturing) services. Customization options include, but are not limited to: Brand Logo printing, custom colors, battery capacity, packaging, and accessory kits. We welcome your specific requests.

We stand behind our products with a comprehensive warranty. Typically, the main frame carries a 12-month warranty. Core components like the motor, battery, and controller are covered under their own warranty periods (varies by model). Detailed warranty terms are explicitly stated in our contract.

We support various flexible payment methods suitable for B2B transactions, including Bank Transfer (T/T). For large orders, we also accept Letter of Credit (L/C). Specific payment terms will be agreed upon in the contract.

For standard models in stock, we can arrange shipment within 7-14 working days after payment confirmation. Lead times for large bulk orders or customized production are negotiated on a case-by-case basis and will be clearly stated in the contract.

Yes, we encourage sample purchases for quality verification. Samples are offered at a dedicated sample price. If you place a bulk order afterward, the sample fee will be deducted from the total order value. Please contact us for the sample ordering process.

Our products are designed with a high focus on safety and quality. Core models are certified with international standards such as CE, FCC, and RoHS. Specific certification details can be found on the product pages, or you can request the certification documents directly from our sales team.

We have a robust after-sales service system. For issues under warranty, we will arrange for replacement parts or provide technical support. We also maintain a steady supply of genuine spare parts for all our models to facilitate your maintenance and repair needs.

We have established successful partnerships with various shared mobility operators, tourism companies, hotels, and corporate clients. While we respect confidentiality agreements and cannot disclose client names without permission, we can provide anonymized case studies that demonstrate how we have met the needs of different types of businesses.